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Privacy Policy

A legal disclaimer

This Privacy Policy describes how Hopeberry Soap ("we", "us", or "our") collects, uses, and shares your information when you use our online store, which is hosted on the Wix platform.

Information We Collect

  • Personal Information: When you make a purchase or register for an account on our website, we may collect personal information such as your name, email address, shipping address, and payment details.

  • Browsing Information: We may collect information about your visit to our website, including the pages you view, the links you click, and other actions taken within our site.

  • Device Information: We may collect information about the device you use to access our website, including your IP address, browser type, and operating system.

How We Use Your Information

  • To fulfill orders: We use your personal information to process and fulfill your orders, including shipping and payment processing.

  • To communicate with you: We may use your contact information to send you order confirmations, updates, and other administrative messages.

  • To improve our website: We analyze browsing and device information to understand how visitors interact with our website and make improvements to enhance user experience.

  • For marketing purposes: With your consent, we may send you promotional emails about our products, special offers, and other updates.

Information Sharing

  • Service providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and fulfilling orders.

  • Legal requirements: We may disclose your information in response to a legal request or as required by law enforcement or regulatory authorities.

  • Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails.

Security

We take reasonable measures to protect the security of your information, including implementing technical and organizational safeguards to prevent unauthorized access, use, or disclosure.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, you may contact us at jeremy@hopeberrysoap.com.

This Privacy Policy was last updated on April 10, 2024.

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